At North West Furniture Manchester, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, address, email, phone number.
  • Payment Information: Card details and billing information (processed securely).
  • Order Details: Products purchased and delivery address.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages viewed.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate updates about your purchase, delivery, or returns.
  • Send promotional offers or updates (with your consent).
  • Improve our website and services through analytics.
  • Ensure compliance with legal or regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to:

  • Process payments securely.
  • Deliver your products efficiently.
  • Provide customer support.

4. Data Security

We implement robust security measures to protect your personal information. This includes:

  • Encrypted payment processing.
  • Regular security audits.
  • Restricted access to personal data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Deliver personalized content and advertisements.
  • You can manage your cookie preferences through your browser settings.

6. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal data (where legally permissible).
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at sales@nwfmanchester.co.uk.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing your information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We recommend reviewing this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

Email: sales@nwfmanchester.co.uk
Phone: +44 7391 142785

Thank you for trusting North West Furniture Manchester.