Welcome to North West Furniture Manchester. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

1. General Terms

  • By placing an order with us, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
  • All orders are subject to availability and acceptance by us.

2. Products and Orders

  • Product descriptions and images on our website are provided for illustrative purposes. While we strive for accuracy, slight variations may occur.
  • We reserve the right to refuse or cancel any order if the product is unavailable, mispriced, or if we suspect fraudulent activity.
  • Custom or bespoke items are non-returnable unless faulty, as outlined in our Returns and Refunds Policy.

3. Pricing and Payment

  • Prices displayed on our website include VAT unless otherwise stated.
  • Payment must be made at the time of purchase. We accept major credit/debit cards and other payment methods as listed during checkout.
  • In the event of pricing errors, we reserve the right to cancel orders and refund any payments made.

4. Delivery

  • Delivery times are estimates and may vary depending on location and product type.
  • Free delivery is available across the UK. Additional charges apply for specific regions, as detailed in our Delivery Policy.
  • We are not liable for delays caused by events beyond our control (e.g., weather, transport disruptions).

5. Returns and Refunds

  • Returns, refunds, and exchanges are handled in accordance with our Returns and Refunds Policy.
  • Bespoke or made-to-order items are non-refundable except in cases of faults or damage.

6. Intellectual Property

  • All content on our website, including text, images, and logos, is the intellectual property of North West Furniture Manchester.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our total liability for any claim is limited to the amount paid for the product in question.

8. User Conduct

  • You agree not to use our website for unlawful purposes or in ways that may harm our business or reputation.
  • You must not introduce viruses, malware, or any harmful technology to our website.

9. Privacy

  • Your use of our website is subject to our Privacy Policy, which explains how we collect and use your personal information.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting on our website.

11. Governing Law

  • These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Thank you for choosing North West Furniture Manchester.